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At PAPC, we operate by appointment only to ensure that we can focus entirely on each patient’s treatment. Therefore,

same-day or previous-day changes or cancellations
may inconvenience other patients and incur staff labor costs, which is why a cancellation fee will be charged.

Below are the details of the cancellation fees:

Category Conditions Cancellation Fee
New Patient Same-day cancellation or date change $40
Existing Patient (No preference, 1 slot) Same-day cancellation or date change $6
Existing Patient (With preference, 1 slot) Previous-day or same-day cancellation or date change $13
Existing Patient (No preference, 2 slots, regular OP) Previous-day or same-day cancellation or date change $20
Existing Patient (With preference, 2 slots, regular OP) Previous-day or same-day cancellation or date change $26
Existing Patient (No preference, 3 slots, regular OP) Previous-day or same-day cancellation or date change $33
Existing Patient (With preference, 3 slots, regular OP) Previous-day or same-day cancellation or date change $40
No-show (without contact) $40

To change or cancel your appointment, please contact us by phone no later than the day before.
(Please note that changes or cancellations must be made by 7:30 PM the day before.)

If you are unable to pay the cancellation fee or repeatedly make last-minute changes or cancellations, we may limit your future appointments to same-day bookings only, or refuse further reservations altogether. Thank you for your understanding.